Customer Service

Contact us to receive information about our products and services, we speak English, French and German, you can call us, write us via email or chat with whatsapp.

Email us

[email protected]

Please provide detailed requests via email, our consultant will respond to you as soon as possible.

+39 351 57 90007

Feel free to message our consultant at your convenience, they will respond to your questions shortly.

Virtual Assistant

+39 059 716 3692

Call our virtual assistant, they are highly trained and available 24/7 to guide you.

ItalianGres S.R.L.

via Ferrari 27 (I110)
Formigine 41043, Italy
VAT n.: 03884120365

Our team

Every day we support our customers in the realization of their important projects by providing excellent services and products characterized by the attention to detail typical of Made in Italy.

Andrea Perrone
Sales Manager

Lucrezia Visintin
Sales

Asia Antinogene
Sales

Valeria Pizzingrilli
Back Office

Tatiana Braga
Back Office

Gabriel Incerti Barozzi
Back Office

Arianna Manenti
Store Management

Riccardo Cassanelli
Digital production

Luca Veresani
Digital production

Roberto Cassanelli
CEO

Giulia Margiotta
Administration

Alessio Manfredini
Tech

Savio Faraldo
Marketing

Eduardo Gonzales
Warehouse and logistics

Federico Sgarbi
Warehouse and logistics

Dino
Watchdog

Quality and Environment

All products are marked with the most important certifications for quality and environmental sustainability.

Fast and Insured Shipping

We offer a fast and insured delivery service. In the event of damage, we will take care of the replacement.

Free Cancellations

Every order is carefully verified: cancellation is free of charge until the materials are ready for shipment.

Fast Customer Service

We respond quickly and are by your side until delivery. Our goal is five-star service. Available Mon-Fri from 9 am to 6 pm.

English Change language:

Italian

Deutsch

Français

Customer Service

Email us

WhatsApp

Virtual Assistant

Send us a message

ItalianGres S.R.L.

Our team

Quality and Environment

Fast and Insured Shipping

Free Cancellations

Fast Customer Service

Cookies settings

Cookie name	Provider	Purpose	Expiry
cf_clearance	Cloudflare	Crucial security cookie issued by Cloudflare	6 month
cookiesplus	www.italiangres.com	Stores your cookie preferences.	1 year
language	www.italiangres.com	Used to save the language preference.	1 day
ledgerCurrency	www.italiangres.com	Used to save the currency preference.	1 day
PHP_SESSID	www.italiangres.com	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	www.italiangres.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours

Cookie name	Provider	Purpose	Expiry
_clsk	Microsoft	To store and combine pageviews by a user into a single session recording.	1 day
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
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_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
cto_bundle	Criteo	To provide functions to all pages.	13 month
cto_tld_test	Criteo
IDE	doubleclick.net	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.	1 year
MUID	Microsoft	Is a first-party cookie associated with Microsoft Advertising	6 month
test_cookie	Google Ads
uid	Criteo	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.	30 days
_clck	Microsoft	To store a unique user ID.	1 year
_derived_epik	Pinterest	Placed by the Pinterest tag when a match is identified when no cookies are present, such as enhanced match.	6 month
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_gcl_au	Google Ads
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_pin_unauth	Pinterest	Is a first party cookie which groups actions for users who cannot be identified by Pinterest.	6 month
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_uetvid	Bing	Indicates the length of time a service can store and/or read certain data from the user's computer using a cookie, pixel, API, cookieless tracking or other resources.	13 month
_uetvid	Microsoft	Is a first party cookie which groups actions for users who cannot be identified by Pinterest.	6 month

Customer Service

Email us

WhatsApp

Virtual Assistant

Send us a message

ItalianGres S.R.L.

Our team

Quality and Environment

Fast and Insured Shipping

Free Cancellations

Fast Customer Service

Cookies policy

Cookies settings